Claudia Mansell

Partly is a New Zealand-founded Startup on a mission to build the largest automotive parts transaction infrastructure in history. Partly is showing how purpose-built AI is changing what’s possible across the automotive industry, from collision repair to parts procurement. 

Claudia leads Partly’s Customer Success function and global CS enablement, running a team across multiple verticals focused on activating and growing Partly’s customer base through one of the fastest growth phases in the company’s history.

Her work sits at the intersection of customer growth, operational scale, and AI adoption, with a particular focus on how a modern CS function can be reshaped to support rapid expansion. A firm believer in Partly’s value of buyer obsession – her personal favourite – she is relentlessly focused on understanding what customers need and removing every barrier between them and value. She is passionate about building high-performing teams that put the customer at the centre of everything they do.